A Pioneer in Hospitality E-commerce
We can proudly mention that Hoteleshop is the first in the hospitality industry to introduce this business model supported by this unique technology and e-commerce platform, all at an affordable solution.
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We can proudly mention that Hoteleshop is the first in the hospitality industry to introduce this business model supported by this unique technology and e-commerce platform, all at an affordable solution.
Our digital platform brings all hotel amenities directly to your personal device for unparalleled convenience and a modern guest experience.
Browse and purchase a variety of items from our hotel's collection without leaving the comfort of your room.
Request housekeeping, maintenance, or any other hotel service with just a few taps on your device.
Easily access all the information you need about our hotel's facilities, activities, and emergency procedures.
Take action immediately to make your Guest Happy!
Hotel e-Shop “Review Stars” is the revolution of Hotel Guests Digital Reviews. Don’t wait until a guest leaves the hotel and mentions negative feedback on social media. Get Guest’s feedback while they stay in the room. If there is any negative feedback, take action in real time before the guest leaves the premises. Keep all your Guests satisfied before they check out. Help create happy memories for them to take away.
The user-friendly review option on the guest's mobile allows them to rate services in real time. The admin panel receives these notifications instantly, allowing operators to alert and assign team members to address any negative feedback while the guest is still on the property, preventing negative reviews on social media.
"Most Hotel guests use smart phones when they book and stay in hotels. Lets provide extra convenient solution to your guests. Smart 'Hotel E shop'"
"Hotel places own hotel e commerce online shop weblink or unique QR code print sticker or tent card in Rooms."
"Guest can use own smart phone to scan the QR code or use the link to access Hotel E Shop."
"Guests can order items at convenience from the room without walking to lobby gift shop or reception or restaurant."
"Hotel admin create own QR codes to rooms, add items to sell with prices, photos and details with delivery system and tracking system to follow 'order placement' to 'payment step' or 'delivered and generated invoice' levels."
"Housekeeper desk, stores, lobby shop or roomservice can manage and follow hoteleshop admin panel and deliver guests e-orders without any delay."
Your hotel may have a lobby gift shop, room service facility, etc., but how often do guests visit these and buy? When you offer an E-shop option with a convenient solution using guests' own mobile phones or tablets, it's very convenient for guests to see what's available to buy from the gift shop, restaurant menu, room service menu, travel desk, bookshop, etc. Unexpected extra sales could be generated for all these outlets. Convenient, user-friendly order placement can enhance positive guest experiences as well. Use new technology to elevate your hospitality business.
Hoteleshop technology is very simple to use. We provide you with a master login under a monthly renewable contract. Create hundreds or thousands of room e-shop links and QR codes within your admin panel and place them in rooms. You can remove or edit them as you wish. Customers do not enter their personal details into the system, only their first name, as the room number and order time are already available. So, any number of rooms can be added, and any number of servers for delivery can be assigned as per the e-shop admin package you purchase. Contact the Hoteleshop marketing contact page for a quotation and free demo.
Yes, once the Hoteleshop admin panel master username and password are activated, the main admin can create users to handle individual tasks. Item codes, photos, descriptions, prices, discounts, etc., can be added and edited in your own admin panel.
Yes. Until the item is delivered, the customer can see the order status: placed, processing, dispatched, and delivered.
The hotel admin can select available payment methods: Pay on delivery, Bill post to the Room option, or Pay by Credit Card. Guests can select available payment options at the time of ordering. The system will generate an invoice/bill immediately.
Yes, many performance reports can be viewed and printed for recording purposes. Sales reports, delivery timing, individual item performance, individual server performance, daily, and monthly reports, etc.
Hoteleshop is a ready-to-use software solution. You sign a monthly or yearly contract with Hoteleshop admin. Immediately start adding your items to sell and provide the facility to your guests. If you activate the credit card payment option, this will take extra time to get the payment gateway connection from your bank. Until then, you may provide 'Post bill to the room' or 'pay on delivery' options. Within one or two days, you can start using the new Hoteleshop at your property.
Training videos available for easy learning.
Online support for hotel admin available via WhatsApp 24/7.
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